At Dewan Shop NP, we strive to ensure you are satisfied with every purchase. If you are not completely happy with your order, we are here to help.
1. The Return & Exchange Window
You have [e.g., 7 or 15] days from the date of receiving your order to initiate a return or exchange request. Requests made after this period may not be eligible for processing.
2. Conditions for Return/Exchange
To be eligible for a return or exchange, the product must meet the following criteria:
Original Condition: The item must be unused, unworn, and in the same condition as received.
Packaging: It must be in its original packaging with all tags, labels, and manuals intact.
Proof of Purchase: You must provide your order number or a copy of your receipt.
3. Non-Returnable Items
For hygiene and safety reasons, the following items are generally not eligible for return or exchange unless they arrive damaged or defective:
[e.g., Undergarments/Personal hygiene products]
[e.g., Custom-made or personalized items]
[e.g., Perishable goods]
